YOUR CUSTOMERS ARE CALLING
Phone support is the preferred channel for customer service interactions and support. Established in 1956, Belles is known as the “Most Famous Answering Service in the World.” Today, Belles Receptionists continue to deliver a world-class level of personalized service that is professional, flexible, and affordable.
Belles Strength: People
Belles Receptionists makes it a priority to hire and retain the very best people. The Belles advantage begins with a highly selective process and continues with an emphasis on training and ongoing development. Our work ethics guide us to act with integrity–you’ll have the confidence in our Receptionists’ ability to establish close relationships with your customers.
Belles Strength: Process
If you want consistent results working with people who care, we are the answer. Belles Receptionists think outside the box and we think of the larger picture. We are goal oriented which allows us to make critical decisions to address a customer’s need. Skills, efficiency, and understanding drive us in surpassing expectations to get the job done.
Belles Strength: Technology
The power behind Belles is a mix of cutting-edge communications systems with state-of-the-art functionality such as voice over internet protocol, interactive voice response, Customer Relationship Management, priority-based routing. You will not find the blend of excellence and experience anywhere else than you’ll find with Belles Receptionists.
BELLES SERVICES
ANSWERING SERVICE FOR BUSINESSES
Once we set up your instructions and your number is forwarded, your very own Belles Receptionists will answer your calls with your company greeting, taking messages, providing information, or patching calls.
RESIDENTIAL ANSWERING SERVICE
There are times when you leave town, require privacy, or don’t want to give out your own phone number. In cases like this, Belles Receptionists will set up a phone number for your callers. This can be a temporary, unlisted, phone number. Your callers have the ability to reach you while your information remains anonymous. Your messages are sent to you privately via email, text, or as requested.
DISPATCH ONCALL EMERGENCY SERVICE
You have oncall personnel working for you round the clock. Belles Receptionists work closely with them receiving calls from your customers, dispatching service as needed, ensuring that customers receive updates on ETA’s and status of any issues. Managers receive detailed information of when calls were received, how they were handled, dispatched, and disposed of.
WAKE UP! BELLES™ LEGACY
Our legacy service inspired by the article, “The Woman Who Wakes Up Robert Redford.” Belles Receptionists will ensure that you are awaken each day, wherever you are in the world, so you don’t have to miss your daily beat.
VOICE MAIL CALL
There are times when you simply want all your calls to go to voice mail. Belles will set up your very own number and integrate your personal or business greeting. You have the option of recording your own greeting or Belles will assist you with the production of a professionally recorded greeting, message, auto-attendant, and/or music. You can also choose from a wide variety of voices and music to suit your company’s image.
R.S.V.P! BELLES™ LEGACY
Another flagship of our legacy service, Belles R.S.V.P.™! You provide our Belles Receptionists with your list of invited guests. Belles will ensure to gather all the information needed from your reservations and invites while providing you with live information and updates about your guests in attendance. We will also follow up with your guests with reminders, answer questions about the event, directions, menus, or any changes. Your dedicated line allows for your event, no matter how small or how big, to be personalized to meet your event theme.
MESSAGE DELIVERY
Each message is delivered to you asap via email, text message, or fax. Each messages is time-stamped with detailed information on how each message is handled, its disposition, and who the message was given to.
REMINDER! BELLES™ LEGACY
Our third legacy service, BELLES REMINDER™ allows your Receptionist to remind you of upcoming events, appointments, birthdays, or anything else that requires your attention of specif events at specific times. Never miss an important appointment or sending a gift to a loved one. Belles Receptionists will email, text you, or call you to remind you.
LANDING, SEASONAL & ON DEMAND
For those occasions when you travel, or need a phone number for a single day, a week, or a month, Belles Receptionists will answer your telephone line taking messages and either texting, emailing, and even reaching you with important calls that need attention. If you set up short-term marketing campaign and need to monitor the calls generated by your campaign, a landing phone number may be the answer.
ORDER TAKING
Receptionists are specifically trained to handle each call as a valuable sales opportunity and use scripted up-sell and cross-sell techniques to increase the average value of each order.
RESERVATIONS
New applications have made it possible for customers to book their own restaurant reservations using the Internet. Companies like OpenTable.com©, RestaurantReservations.com©, DinnerBroker.com© and RestaurantRow.com© are some examples. But, many guests prefer to call and make a reservation. If your business is closed and no one answers, you lose on potential revenue. Belles Receptionists will take your reservations, answer questions, or take important messages as needed.
SECRETARIAL SERVICE
Belles Receptionists type a memo, receive faxes on your behalf or send one out, will make calls on your behalf to relate information, confirm appointments, cancel reservations, search something online, give you the weather, or to simply say thank you and to let your loved ones you are thinking of them. Life is busy and Belles Receptionists are here to help.
AUDIO PRODUCTION
Give your business a professional, personalized voice: After hour greetings, auto Attendant instructions, IVR Prompts, or Company & department greetings. Write your own script and we will assist you in creating an effective audio brand for your company.
LET BELLES CUSTOMIZE IT!
Whatever your need, Belles offers you a consultation to help you identify areas where we can help. We are here for you 24/7 to help implement a plan that works for you, your business, and your customers.
Get In Touch with Belles!
We’d love to hear from you
If you have questions about Belles,
please contact us.
Belles Toll Free:
877.523.5537 | 877.5.BELLES
Email us: info@bellesreceptionists.com